What Our Customers Say About Us
A company is always graded based on the customer feedback. Service It Australia has a solid customer base and we continue to get customer referrals from our existing customers. All our satisfied customers post their feedback and testimonials periodically on our website and we are proud to display them.
“Thank you so much for your prompt visit this month and one again for repairing my very old “Ducted Heating System”. I was looking through my records and noticed you have been helping me for 10 years. Not only with my Heating system but also my Evaporative Cooling System. Having these regular services has saved me money. It is so nice to ring when in trouble and you come promptly and on time with a friendly manner, helpful in explaining things to me and reasonably priced. I know one day I will have to get a new ducted heating system but know that I can trust you look after me. Wishing you the Season’s Greetings.”
Deanna Copper (Ms)
Very prompt service with great customer service. We were informed prior to attending the work with a follow up phone call and text. Professional service and would highly recommend
Have always had exceptional service from Mark and his crew at Service it Australia for service and repairs to my ducted heating unit and water heater. They answer immediately when you call and are out to fix the problem as soon as possible. Are friendly and offer great advice – have used them over the last 12 years and are always so reliable. I would highly recommend Service it Australia to anyone who needs fast and attentive service for any gas appliance repairs.
Highly recommend Service It! Our evaporative cooler wasn’t working properly and we were able to book a next day service. Mark was professional, very knowledgeable and personable. Mark fixed our cooler and checked our other units/connections. Thanks Mark!
From the moment I rang, Service it were helpful. The serviceman, Jamie, responded to my inquiry promptly. On the day, he was punctual and clearly explained what he would be doing for the maintenance. Upon inspection, more than a maintenance was required and he again clearly outlined what needed to be done and how much it would cost. Jamie finished the job in a courteous and timely manner.
We’ve been calling Service It for many, many years as the work is always timely, super high quality and above all, honest and simply explained to us non-tradespeople. I couldn’t recommend them enough! All of the team who have come out for jobs are great.
We are very happy with the service provided by Service IT. They scheduled a service time, arrived on time and did the maintenance on our evaporative air conditioner with a minimum of fuss. The pre-query by Service IT on the manufacturer and model, before arriving, meant that they could be prepared and do the service in 1 visit.
My evaporative cooler was leaking/draining water for hours after use. Called Service it and they came on the same day. Serviced and cleaned my unit as well as addressed the leakage issue. Great service!
Next day service. Professional, fixed price servicing. Explained everything clearly. Cleaned our evap cooling & offered good recommendations for future usage