VBA Compliant & Carbon Monoxide Certified
Same-day emergency availability across Melbourne
Genuine spare parts & manufacturer-spec servicing
At Service IT Australia, we understand that a Real Flame fireplace is more than just a heating appliance—it is the architectural centerpiece of your home. Whether you have a classic landscape gas fire, a double-sided room divider, or a contemporary electric fireplace, regular maintenance is vital to ensure it operates safely and efficiently.
Don’t wait for the freezing winter months to find out your fireplace has an issue. Our team of fully qualified, licensed gas technicians specializes in the comprehensive care, diagnosis, and repair of all Real Flame models. From carbon monoxide safety checks to intricate ignition repairs, we ensure your home stays cozy and secure.
Is your fireplace failing to ignite, turning off unexpectedly, or emitting an unusual smell? Our experienced technicians carry a wide range of genuine Real Flame parts to diagnose and repair your system quickly, minimizing downtime.
Key repairs include: Thermopile and thermocouple replacements, pilot light issues, remote control sync errors, and electronic ignition faults.
Energy Safe Victoria recommends having gas heating appliances serviced at least once every two years. Our detailed Real Flame service ensures optimum performance, cleans away dust and soot buildup, and ensures the beautiful flame pattern remains clear.
Key services include: Burner and glass cleaning, gas pressure adjustments, log/pebble media realignment, and vital carbon monoxide testing.
If your older gas fireplace is costing too much to run or is structurally outdated, we can consult on the best replacement options. We help you choose and seamlessly install an upgraded, energy-efficient Real Flame system that matches your home’s aesthetic.
Key services include: Unit decommissioning, ventilation/flue assessments, and certified installation of new Real Flame gas or electric models.
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